Energy Company Obligation

Department for Business, Energy and Industrial Strategy written question – answered at on 17 December 2021.

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Photo of Chris Elmore Chris Elmore Opposition Whip (Commons), Shadow Minister (Digital, Culture, Media and Sport)

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will make an assessment of the potential merits for consumer protection of requiring installers of Energy Company Obligation 3 be approved and regulated by Ofgem.

Photo of Greg Hands Greg Hands The Minister of State, Department for Business, Energy and Industrial Strategy

The Government has implemented the key recommendations of the independent Each Home Counts Review of consumer advice, protection, standards and enforcement for energy efficiency and renewable energy. This has included the launch of TrustMark as the government endorsed quality mark and the introduction of improved design and installation standards for domestic retrofit (PAS2035:2019 and PAS2030:2019).

All insulation measures under ECO must be carried out by TrustMark registered businesses which adhere to its framework operating requirements, code of conduct and consumer charter.

The Each Home Counts Review did not recommend that Ofgem should regulate installers.

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