Toys: Internet

Department for Business, Energy and Industrial Strategy written question – answered on 17th November 2021.

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Photo of Sarah Green Sarah Green Liberal Democrat, Chesham and Amersham

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to strengthen consumers’ rights to enable consumers to bring private law actions against online marketplaces for toys purchased via their platforms.

Photo of Paul Scully Paul Scully Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy), Minister of State (London)

There is already robust legislation in place that protects consumers when purchasing goods and services online. The Consumer Rights Act 2015 sets out the rights consumers enjoy while shopping online and in store.

There are already routes of redress for harm suffered as a result of illegal and/or unsafe toys purchased via an online marketplace. For instance, where a defective product causes damage or injury, the producer or importer of the product is legally liable and may be required to pay damages under Part 1 of the Consumer Protection Act 1987.

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