Ambulance Services: Emergency Calls

Department of Health and Social Care written question – answered on 15th December 2021.

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Photo of Jeremy Hunt Jeremy Hunt Chair, Health and Social Care Committee, Chair, Health and Social Care Committee

To ask the Secretary of State for Health and Social Care, if he will publish the longest waiting time for a 999 call to be answered by each ambulance service (a) from 1 to 15 October 2021 and (b) for the latest period for which data is available.

Photo of Jeremy Hunt Jeremy Hunt Chair, Health and Social Care Committee, Chair, Health and Social Care Committee

To ask the Secretary of State for Health and Social Care, if he will publish the average response times for each ambulance category by month from April to September 2021.

Photo of Jeremy Hunt Jeremy Hunt Chair, Health and Social Care Committee, Chair, Health and Social Care Committee

To ask the Secretary of State for Health and Social Care, if he will publish the number of ambulance handover delays by trust since 1 April 2021.

Photo of Edward Argar Edward Argar Minister of State (Department of Health and Social Care)

Information on the longest waiting time for a 999 call to be answered by each ambulance service is not routinely collected centrally. Information on the number of ambulance handover delays by trust since 1 April 2021 is not available in the format requested, as the information is not routinely collected centrally outside of the winter period. The following table shows the mean average response times in hours, minutes and seconds for each ambulance category in each month from April to September 2021.

Category 1

Category 2

Category 3

Category 4

April

07:00

20:16

59:21:00

01:45:36

May

07:25

24:35:00

01:24:22

02:31:44

June

07:54

30:42:00

01:54:40

02:30:34

July

08:33

41:04:00

02:33:43

02:57:40

August

08:28

38:39:00

02:14:24

02:39:44

September

09:01

45:30:00

02:35:45

03:07:45

Source: Statistics » Ambulance Quality Indicators (england.nhs.uk)

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