G4S: Quarantine

Department of Health and Social Care written question – answered on 27th September 2021.

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Photo of Vicky Foxcroft Vicky Foxcroft Shadow Minister (Work and Pensions)

To ask the Secretary of State for Health and Social Care, what assessment he has made of reports of inappropriate behaviour from G4S staff assigned to UK quarantine hotels housing refugees from Afghanistan.

Photo of Maggie Throup Maggie Throup The Parliamentary Under-Secretary for Health and Social Care

We have a dedicated complaints team which received one such complaint which did not involve security staff. However, we regularly meet with security companies to ensure all staff adhere to the highest professional standards. It is a requirement that our contracted security staff have passed the Security Industry Accreditation process. If staff fall below these standards, we demand an immediate investigation by the company, including police involvement where necessary, resulting in the suspension and/or dismissal of individuals where appropriate.

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