State Retirement Pensions

Department for Work and Pensions written question – answered on 22nd September 2021.

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Photo of Justin Madders Justin Madders Shadow Minister (Health and Social Care)

To ask the Secretary of State for Work and Pensions, what the average waiting time was for the processing of a State Pension application as of 13 September 2021.

Photo of Guy Opperman Guy Opperman The Parliamentary Under-Secretary of State for Work and Pensions

DWP is aware that a small number of new State Pension claims have been subject to delays in receiving payment.

The Department is working hard to clear the current backlog, many of which have accrued since the Covid Pandemic.

We are prioritising overdue payments and payments that are imminent within the next few weeks. Normal service will be resumed by the end of October 2021.

Claimants don’t need to act, we have identified the cases and will process them as soon as possible.

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