Department for Work and Pensions

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  • Disability Living Allowance

    To ask Her Majesty's Government how much was paid in Disability Living Allowance in the latest year for which figures are available.

  • National Insurance

    To ask Her Majesty's Government how many National Insurance numbers were valid on 21 March.

  • Pension Service: Standards

    To ask Her Majesty's Government what use they have made of (1) focus groups, and (2) other qualitative techniques, to improve the functioning of (a) the Pension Service, and (b) the Department...

  • Pension Service: Standards

    To ask Her Majesty's Government whether they will conduct a review of the template letters used by (1) the Pension Service, and (2) the Department for Work and Pensions, to ensure communications...

  • Pension Service: Standards

    To ask Her Majesty's Government what steps they are taking, if any, to improve the customer service provided by the Pension Service across all types of contact, including by (1) the call centres,...