General Practitioners

Department of Health and Social Care written question – answered on 26th August 2021.

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Photo of Navendu Mishra Navendu Mishra Labour, Stockport

To ask the Secretary of State for Health and Social Care, if he will make an assessment of the impact on older people of not being able to access face-to-face appointments with GPs.

Photo of Jo Churchill Jo Churchill The Parliamentary Under-Secretary for Health and Social Care

General practice is open and has been throughout the pandemic. Appointment numbers have risen to 32.2 million in May 2021 and over half of all appointments were face to face.

We continue to work with NHS England and NHS Improvement and general practice to assess the impact of different types of appointment and to improve access for all patient groups. The Public Sector Equality Duty requires public authorities to have due regard to the impact of their policies on different protected characteristics, one of which is age. NHS England and NHS Improvement have commissioned an independent evaluation to understand the impact for staff, patients and the wider health and care system of using digital tools in primary care to inform its long-term strategy.

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