Home Office written question – answered on 28th May 2021.
To ask the Secretary of State for the Home Department, what proportion of correspondence sent by hon. Members to her Department received a substantive response within the service standard in each month of (a) 2018, (b) 2019 and (c) 2020.
The Government recognises the great importance of the effective and timely handling of correspondence.
The Cabinet Office is currently compiling data on the timeliness of responses to Hon. and Rt Hon. members from Government Departments and Agencies. This data will be released, and made available to Members, in due course.
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