Cabinet Office written question – answered at on 21 May 2021.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what plans he has to consult Cvil Service unions on the implementation of the Shared Services Strategy for Government.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if he will outline the Strategic Business Case for implementing the Shared Services Strategy for Government.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what plans he has under the Shared Services Strategy for Government to externally-tender out existing work done by the Civil Service to private sector bodies.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what the planned scope is of the framework the Crown Commercial Service plans to establish on the provision of outsourced contact centre services, shared services and operational business process services, with publication reference: 2021/S 000-006901.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what consultation was undertaken with Civil Service unions on the Shared Services Strategy for Government before that strategy was published.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what the strategy for the Government Business Services' role is in leading the Shared Services Strategy for Government; and if he will make a statement.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if he will publish the governance arrangements within the Civil Service for delivering the Shared Services Strategy for Government.
The Shared Services Strategy for Government was published on 9 March 2021. The Strategy sets the framework for groups of departments to form Shared Service Centres to implement the Strategy. Part of Cabinet Office, Government Business Services is responsible for coordinating delivery of the Strategy.
The Strategy will deliver better, streamlined services and lower costs, to offer better value for money for the taxpayer. Each group of departments forming a Shared Service Centre will develop its own business case for implementing the strategy.
The final specification and all bidding documents for the Outsourced Contact Centre and Business Services (RM6181) framework agreement were published on the government’s Contracts Finder website in April 2021.
It is for Departments to determine their approach to consulting with Civil Service unions. Cabinet Office officials have had two constructive meetings with the National Trade Union Congress since publication of the Strategy, and welcome continuing dialogue.
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