Jobcentres: Staff

Department for Work and Pensions written question – answered on 14th May 2021.

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Photo of Neil Coyle Neil Coyle Labour, Bermondsey and Old Southwark

To ask the Secretary of State for Work and Pensions, if she will make it her policy to ensure that Jobcentre users who are survivors of domestic abuse are able to choose the gender of their Work Coach.

Photo of Mims Davies Mims Davies The Parliamentary Under-Secretary of State for Work and Pensions

It is standard practice in Jobcentres, that should a claimant request a Work Coach of a specific gender or to change their Work Coach for any reason, then this request should be acknowledged, with few, if any, questions being asked of the claimant.

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