£210 million in capital investment was allocated to Post Office Ltd between 2018 and 2021. Post Office Ltd received £168 million in 2018/2019 and £42 million in 2019/2020. No capital investment was provided to Post Office Ltd in 2020/2021. This investment funding was designed to modernise the branch network and improve the systems and processes in place so that the Post Office could continue its journey towards commercial sustainability.
In the most recent Spending Review for 2021/2022, the Government announced further Post Office investment funding of £227 million. This reflects the Government’s commitment to the role that post offices play in our communities. This funding consists of £50 million subsidy to safeguard services in the uncommercial parts of the network, and a further £177 million which will allow Post Office Ltd to invest for the future and to ensure the Post Office remains a vital force on our high streets.
This investment includes supporting Post Office Ltd's future strategy for its network, including the remaining Directly Managed Branches. The management of the Post Office network, including decisions on Directly Managed Branches, is an operational matter for the Company. Changes to the branch network are subject to local consultation processes.
It is important to note that over 99% of the Post Office network is already successfully franchised. This is the preferred business model for the Post Office as it delivers significant cost savings without impacting service provision for local communities. Franchising enables longer opening hours, increased convenience, and greater accessibility for communities.