Coronavirus: Vaccination

Department of Health and Social Care written question – answered on 16th April 2021.

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Photo of Baroness Masham of Ilton Baroness Masham of Ilton Crossbench

To ask Her Majesty's Government what plans they have to establish a national COVID-19 helpline, accessible in multiple languages, (1) to support and advise the public on the benefits of vaccination, and (2) to collect data on the long term effects of COVID-19.

Photo of Lord Bethell Lord Bethell The Parliamentary Under-Secretary for Health and Social Care

Whilst there are no plans to establish national COVID-19 telephone helplines for the public to use to ask questions related to COVID-19 vaccines, the Department and the NHS and PHE are providing advice and information at every possible opportunity to support those who have been prioritised to receive a vaccine and anyone who has questions about the vaccination process. The latest advice and information is available online and our social media channels are regularly publishing fact cards, films and interviews about vaccine safety and answering frequently asked questions about vaccine production. In addition, senior clinicians are giving media interviews and taking part in live question and answer sessions with the public about COVID-19 vaccines.

The Government’s communications plan includes targeted information and advice via TV, radio and social media. This is being translated into 13 languages including Bengali, Chinese, Filipino, Gujarati, Hindi, Mirpur, Polish, Punjabi and Urdu. Print and online material, including interviews and practical advice has appeared in 600 national, regional, local and specialist titles including media for African, Asian, Bangladeshi, Bengali, Gujarati, Jamaican, Jewish, Pakistani and Turkish communities.

Research to evaluate the long-term health and psychosocial effects of COVID-19 is continuing. Major studies include the Post-Hospitalisation COVID-19 study in the United Kingdom and the International Severe Acute Respiratory and emerging Infection Consortium global COVID-19 long-term follow-up study.

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