We take the welfare of those in our care very seriously. We provide asylum seekers in supported accommodation with safe, Covid-compliant accommodation along with free nutritious meals, all paid for by the taxpayer.
Regular welfare checks are conducted on service users, including behavioural monitoring of those who show signs of vulnerability, and where appropriate safeguarding referrals are made to relevant bodies.
We work closely with our accommodation providers to ensure that all asylum seekers in supported accommodation are aware of, and have access to, Migrant Help’s helpline. This service is available 24 hours a day, 365 days a year, if service users need help, advice or guidance, including signposting to relevant mental and medical health services.
The Home Office does not publish statistics of service users who refuse fluid or food in supported accommodation.