Treasury written question – answered on 20th January 2021.
To ask the Chancellor of the Exchequer, what assessment his Department has made of the options available to a customer whose funds have gone missing after deposit into their tax-free childcare account.
Tax-Free Childcare (TFC) is delivered from GOV.UK alongside other government digital services through the secure Government Gateway. Parents apply for TFC through the online Childcare Service, which HM Revenue & Customs deliver in partnership with National Savings & Investment.
If parents suspect their account is being misused they should contact the Childcare Service helpline to report their concerns. The Childcare Service will
investigate the matter immediately.
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