To ask the Secretary of State for Transport, pursuant to the Answer of 26 November 2020 to Question 119200 on Department for International Trade: Internet and Telephone Services, how many staff, by grade, operate the 45 information and advice sites for hauliers established by his Department; and what hours those services will be fully staffed and operational from 28 December 2020 to 4 January 2021 inclusive.

We have over 700 staff trained to work across our 46 Information & Advice Sites at truck stops and motorway service stations around Great Britain, which will rise to approximately 1000 in 2021. These sites are open between 06:00 and 22:00, with some regional variations, with three staff working at any one time across two shifts (06:00-14:00 and 14:00-22:00). As of 1 January, the site team will increase to four members of staff at any one time to support hauliers to become ‘border ready’. Staff have been recruited externally to meet specific EU language requirements and received extensive training on new border requirements from 1 January 2021, enabling them to provide bespoke and targeted support to hauliers.