The Department uses a workflow tool which all Operational MPs correspondence is registered on. We are able to run reports each day which summarises the daily situation in relation to intake and output and the age of each piece of MPs correspondence. The report also monitors the daily progress of output towards the weekly 95% target.
The latest published data on UKVI performance against the service standard is held at: https://www.gov.uk/government/publications/customer-service-operations-data-august-2020 and this includes data up to and including the end of quarter 2-2020/21. We are proposing the release of data for quarter 3, in due course.