Biometric Residence Permits

Home Office written question – answered on 1st December 2020.

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Photo of Patrick Grady Patrick Grady SNP Chief Whip

To ask the Secretary of State for the Home Department, what proportion of appointments for biometric enrollment are her Department's commercial partners Sopra Steria required to offer to applicants for free at any given time.

Photo of Chris Philp Chris Philp The Parliamentary Under-Secretary of State for the Home Department

The Key Performance Indicator (KPI) regarding availability of free appointments for biometric enrolment related to Sopra Steria Ltd is published on a quarterly basis as part of the Key Performance Indicators for Government’s Most Important Contracts held by the Home Office.

Please follow the below link;

https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts

Note: In order to find the information specific to Sopra Steria Ltd and the front end services contract, this can be identified via column C and selecting Sopra Steria Ltd.

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