Coronavirus: Contact Tracing

Department of Health and Social Care written question – answered on 25th November 2020.

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Photo of Rachel Reeves Rachel Reeves Shadow Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Health and Social Care, how many people have been trained as contact tracers for the national system since it was established.

Photo of Rachel Reeves Rachel Reeves Shadow Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Health and Social Care, how many people have been recruited as contact tracers for the national system since it was established.

Photo of Rachel Reeves Rachel Reeves Shadow Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Health and Social Care, how many people have worked at least one shift per week as a contact tracer since the NHS test and trace system was established; and how long an average each shift is.

Photo of Rachel Reeves Rachel Reeves Shadow Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Health and Social Care, how many people have worked at least three shifts per week as a contact tracer since the NHS test and trace system was established.

Photo of Helen Whately Helen Whately Minister of State (Department of Health and Social Care)

Sitel and Serco recruited and trained 18,000 full time equivalent (FTE) staff at the peak of delivery to provide the non-National Health Service call handling services to support the test and trace initiative. There is a standard replacement of staff who leave.

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