Coronavirus: Screening

Department of Health and Social Care written question – answered on 4th December 2020.

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Photo of Bambos Charalambous Bambos Charalambous Opposition Whip (Commons), Shadow Minister (Home Office)

To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that the covid-19 testing system is accessible to people who do not have access to (a) the internet, (b) a mobile phone and (c) an email address.

Photo of Helen Whately Helen Whately Minister of State (Department of Health and Social Care)

An email address and phone number are currently required to book a test. Individuals who do not have an email address can ask someone they trust, for example a family member, to receive their results.

Individuals who are not comfortable using the digital booking systems, can use 119 in England and Wales and 0300 303 2713 in Scotland and Northern Ireland to book a test.

As a priority, we are working on a non-digital solution. We expect to update further on this in the coming weeks.

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