Coronavirus: Contact Tracing

Department of Health and Social Care written question – answered on 4th December 2020.

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Photo of Rachel Reeves Rachel Reeves Shadow Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Health and Social Care, whether the Government’s national Track and Trace system routinely instructs people who need to self-isolate to inform other members of their household to also self-isolate.

Photo of Helen Whately Helen Whately Minister of State (Department of Health and Social Care)

Where someone develops symptoms of COVID-19, both they and other household members should self-isolate immediately and should continue to self-isolate if they receive a positive test result. The NHS Test and Trace service asks people who have tested positive for COVID-19 to provide contact details for other members of their household so that they can be formally notified to self-isolate and, if eligible, can claim the Test and Trace Support Payment.

National Health Service Test and Trace has recently introduced changes to its processes so that, where a person who has tested positive confirms they have informed – or will inform – other family members of the requirement to self-isolate, the formal notifications to those other family members are issued by text or email rather than separate telephone calls.

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