The Department set how it will evaluate rental e-scooter trials in its guidance to local areas and rental operators in September 2020. As stated in the guidance, the primary areas of focus for DfT and its monitoring and evaluation contractors include:
safety outcomes for e-scooter users and what influences this
interaction with, and effect on, other road users
public perceptions of e-scooters, including by people with disabilities and related groups
nature of modal shift and new journeys that have been enabled
characteristics of users, and how uptake and outcomes differ for different groups
The evidence gathered during trials, the responses to the Future of Transport regulatory review call for evidence and other research will inform legal changes that may be necessary after the trial period ends.