Small Claims

Ministry of Justice written question – answered on 28th October 2020.

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Photo of Andrew Slaughter Andrew Slaughter Labour, Hammersmith

To ask the Secretary of State for Justice, whether the small claims portal will be launched to the general public in 2021; what resources he has made available for communications to the public on how to make a minor injury claim under that new regime; and if he will he make a statement.

Photo of Chris Philp Chris Philp The Parliamentary Under-Secretary of State for the Home Department

As confirmed in a Written Ministerial statement on 21 April 2020 the Government remains committed to implementing the Whiplash Reform Programme by April 2021.

The Portal will be accompanied by comprehensive and clear guidance for the public and if at any stage users need assistance, they can call a dedicated Portal Support Centre.

We intend to engage with the public, third sector, representative organisations and professional users during the pre-launch, launch and post launch periods to ensure that those who need to access the service know how to do so.

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