Emergency Calls: Coronavirus

Department of Health and Social Care written question – answered on 26th October 2020.

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Photo of Imran Ahmad Khan Imran Ahmad Khan Conservative, Wakefield

To ask the Secretary of State for Health and Social Care, what plans he has put in place to ensure the safety of staff at emergency call operating centres as a result of the covid-19 outbreak.

Photo of Edward Argar Edward Argar Minister of State (Department of Health and Social Care)

The Government has published clear guidance on working safely during COVID-19, including advice for staff who work in operational contact centres. This includes robust advice and recommendations for employers on infection prevention and control measures, COVID-19 risk assessments and social distancing requirements.

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