General Practitioners: Coronavirus

Department of Health and Social Care written question – answered on 22nd October 2020.

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Photo of Robert Halfon Robert Halfon Chair, Education Committee, Chair, Education Committee

To ask the Secretary of State for Health and Social Care, when GP surgeries will resume face to face consultations.

Photo of Jo Churchill Jo Churchill The Parliamentary Under-Secretary for Health and Social Care

General practice is open and people should continue to access services by phone, online or in person.

On 31 August, NHS England and NHS Improvement issued guidance stating that general practitioner (GP) practices must offer face-to-face appointments at surgeries and continue to use remote triage, video, online and telephone consultations where appropriate – whilst also considering those unable to access or engage with digital services. On 14 September, NHS England and NHS Improvement wrote to GPs and their commissioners reiterating the importance of providing face to face appointments for those who need them and shared a communications toolkit designed to support clear communication with patients about how they can access the right type of appointment.

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