The Government announced in December 2019 that it would extend the Loan Charge deadline from 31 January 2020 to 30 September 2020, for individuals due to pay the Loan Charge to submit their 2018/19 Self Assessment returns and pay the tax due or agree a time to pay arrangement.
The Government takes concerns over the physical and mental wellbeing of taxpayers very seriously. These cases are complex and typically involve many different factors.
HMRC have signposted the extra help available to taxpayers in correspondence and on calls. Their staff are trained to detect signs of stress, and look out for indications that a taxpayer may need extra support; and where appropriate will transfer them to an Extra Support adviser who has additional skills, knowledge and tools to help them. Where appropriate, HMRC also refer taxpayers to expert outside organisations that can provide further independent advice and support.