Package Holidays: Internet

Department for Transport written question – answered on 6th October 2020.

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Photo of Matt Vickers Matt Vickers Conservative, Stockton South

To ask the Secretary of State for Transport, what steps his Department is taking to ensure that travellers who booked holidays through (a) LoveHolidays and (b) On The Beach prior to the departure of those companies from ABTA have their bookings protected.

Photo of Matt Vickers Matt Vickers Conservative, Stockton South

To ask the Secretary of State for Transport, what plans his Department has to ensure that travel firms operating out of the UK treat British holidaymakers equitably in the event that the Foreign Commonwealth and Development Office advises holidaymakers against non-essential travel to a destination that those holidaymakers had make a booking to prior to that advice being released.

Photo of Robert Courts Robert Courts Parliamentary Under-Secretary (Department for Transport)

All travel agents trading in the UK must have an ATOL License and provide an ATOL certificate for holidays booked, regardless of their country of origin and regardless of ABTA membership. Consumers retain the same legal rights to a refund or a credit note for travel that is no longer possible. Where the travel agents are not liable to offer these, and FCDO guidance has changed, consumers should rely on their travel insurance.

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