Jobcentres: Staff

Department for Work and Pensions written question – answered on 1st October 2020.

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Photo of Seema Malhotra Seema Malhotra Shadow Minister (Work and Pensions) (Employment)

To ask the Secretary of State for Work and Pensions, what estimate she has made of the average number of claimants each work coach is supporting in each region.

Photo of Mims Davies Mims Davies The Parliamentary Under-Secretary of State for Work and Pensions

The size of a Work Coach caseload varies as it is dependent on a number of factors, including the level of customer support required, the needs of the local labour market, the Work Coach working pattern and each claimant’s Labour Market Regime.

The Department continually assesses the service being offered to customers and staff numbers, including the number of Work Coaches, are kept under constant review.

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