Contact Tracing: Computer Software

Department of Health and Social Care written question – answered on 16th November 2020.

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Photo of Cat Smith Cat Smith Shadow Minister for Young People and Voter Engagement

To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure equitable access to contact tracing for people who do not have a smartphone after the Covid-19 contact tracing app is launched on 24 September 2020.

Photo of Helen Whately Helen Whately Minister of State (Department of Health and Social Care)

The National Health Service COVID-19 app requires users to be owners of smartphones that can install Apple iOS 13.5 and above and Android Marshmallow and above. This is related to the hardware needed for this Bluetooth technology to work effectively and is the same in all countries with apps using the Google and Apple exposure notification API for contact tracing.

People who do not have a compatible smartphone will still benefit from other people downloading the app. This is because people who use the app will help to break chains of transmission.

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