Energy: Meters

Department for Business, Energy and Industrial Strategy written question – answered on 2nd October 2020.

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Photo of Lord Callanan Lord Callanan Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

There were 21.5 million smart and advanced meters in homes and small businesses across Great Britain, as of the end of June 2020. Research has found that 80% of people with smart meters say they have a better idea of their energy costs and 88% of prepayment customers with smart meters say that topping up has become easier.

Further to the publication of guidance on safe working during coronavirus (COVID-19) in May 2020, energy suppliers have been scaling up installation volumes, while implementing additional safety measures to ensure the wellbeing of customers and staff.

In June 2020, the Government confirmed that from July 2021 a new four-year policy framework will be implemented with fixed annual installation milestones for energy suppliers that will drive roll-out momentum.

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