On 1 August the Government changed the National Health Service incident level from Level 4 (national) to Level 3 (regional) due to the COVID-19 demand on the NHS, after the Chief Medical Officers and the Government’s Joint Biosecurity Centre downgraded the United Kingdom’s overall COVID-19 alert level in June. As a result, on 31 August NHS England and NHS Improvement issued guidance stating that general practitioner (GP) practices must offer face-to-face appointments at surgeries and continue to use remote triage, video, online and telephone consultations where appropriate – whilst also considering those unable to access or engage with digital services.
The Government and the devolved administrations have published clear guidance on appropriate personal protective equipment for health and social care workers, including GPs. This has been written and reviewed by all four UK public health bodies and informed by NHS infection prevention and control experts. The guidance is consistent with World Health Organization guidance for protecting health and social care workers from COVID-19 and should allow the safe recommencement of regular face-to-face GP appointments.