Postal Services: Rural Areas

Department for Business, Energy and Industrial Strategy written question – answered on 3rd September 2020.

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Photo of Carla Lockhart Carla Lockhart DUP, Upper Bann

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that postal services are maintained in rural areas after the covid-19 outbreak.

Photo of Paul Scully Paul Scully Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy), Minister of State (London)

The Universal Service Obligation is set out in the Postal Services Act 2011 and ensures a six-day a week, one price goes anywhere, service for the delivery and collection of letters (and five days a week for parcels) throughout the United Kingdom. Ofcom, as the UK’s designated independent regulator of postal services, monitors the delivery of the universal postal service standards.

Throughout the COVID-19 pandemic, postal operators have continued to provide a valuable service to this country, including in rural communities.

The Government’s objective in relation to postal services continues to be to secure a sustainable service for users throughout the UK, including those in remote and rural areas.

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