Social Security Benefits: Disability

Department for Work and Pensions written question – answered on 1st September 2020.

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Photo of Stephen Timms Stephen Timms Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 9 July 2020, WS 353, whether she plans to permit disability benefit claimants to choose a face-to-face, telephone or paper assessment; and if she will make a statement.

Photo of Justin Tomlinson Justin Tomlinson The Minister of State, Department for Work and Pensions

We are considering the next steps for assessments when public health advice allows face to face assessments to be re-introduced. We are using a range of information to inform these decisions, including research with PIP and ESA/UC claimants about their experiences of telephone assessments, which will take place over the Summer. Further discussions with stakeholders will also be welcomed to ensure we take a range of views into consideration.

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