Public Transport: Coronavirus

Department for Transport written question – answered on 1st July 2020.

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Photo of Sally-Ann Hart Sally-Ann Hart Conservative, Hastings and Rye

To ask the Secretary of State for Transport, what steps his Department is taking to support people who are deaf and rely on lipreading to communicate when travelling on public transport during the period where face coverings are mandatory on such transport during the covid-19 outbreak.

Photo of Chris Heaton-Harris Chris Heaton-Harris Minister of State (Department for Transport)

The Government is committed to ensuring deaf people can fully participate in society. We understand that mandatory use of face coverings will be difficult to adhere to for some. That is why there are exemptions to the rules for some disabled people and those with certain health conditions on public transport. You also do not need to wear a face covering if you are speaking with someone who relies on lip reading and facial expressions to communicate.

We are working closely with transport operators to make sure that their staff and passengers are aware that not everyone is required to wear a face covering. Our Safer Transport guidance includes a clear reminder to transport operators of the need to provide staff with disability equality and awareness training. In addition to this, the guidance also specifically provides warnings that conventional coverings can prevent many disabled people from accessing oral information and instructions. Our guidance for operators and more information on face coverings can be found here:

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