Scotland Office: Telephone Services

Scotland Office written question – answered on 29th June 2020.

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Photo of Kirsten Oswald Kirsten Oswald Shadow SNP Spokesperson (Northern Ireland), Shadow SNP Spokesperson (Wales), Shadow SNP Spokesperson (Work, Pensions and Inclusion)

To ask the Secretary of State for Scotland, what proportion of calls to his Department have gone unanswered in each of the last six months.

Photo of Alister Jack Alister Jack The Secretary of State for Scotland

The Office of the Secretary of State for Scotland does not have the facility to capture call data and therefore does not hold data on the proportion of unanswered calls.

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