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Responsibility for carrying out exit interviews (as well as analysing the results) sits with the Single Services, and data is held on their systems accordingly.
The Royal Navy stores exit interview information on Joint Personnel Administration system (JPA, the military intranet-based HR system), where it can be accessed by their People and Transformation team. The team generate six-monthly Leavers Intention surveys, from which themes and trends can be identified. A formal review process is being considered as part of the Navy People Transformation process.
The British Army operates a de-centralised process, with Regiments conducting their own exit surveys; the data is held and available for analysis at local level. In line with Army’s project on retention, work towards a structured exit interviews and surveys is due to be completed by September 2020.
Within the RAF, statistical information for voluntary exits is provided to Defence Statistics who use this detail to publish voluntary outflow rates, which inform retention work. All sources of exit information are routinely analysed by the RAF’s Workforce Requirements and Recruiting to assist in the management of staffing and forecasting. A six-monthly retention working group is held, where data is reviewed in depth.