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Social Security Benefits: Medical Assessments

Department for Work and Pensions written question – answered on 12th June 2020.

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Photo of Nickie Aiken Nickie Aiken Conservative, Cities of London and Westminster

To ask the Secretary of State for Work and Pensions, whether she plans to make permanent the offer of phone or paper assessments for benefits currently in place during covid-19 outbreak.

Photo of Justin Tomlinson Justin Tomlinson The Minister of State, Department for Work and Pensions

Paper based reviews have always been a feature of Personal Independence Payment assessments and Work Capability Assessments and wherever possible Assessment Providers will conduct a paper-based review. Telephone-based assessments for suitable cases are a temporary measure replacing face-to-face assessments, which were suspended across all health and disability benefits from 17 March due to Covid-19. We are currently in the process of reviewing this measure in light of the latest public health advice and will confirm next steps as soon as possible.

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