The Gambling Commission has a range of sanctions at its disposal to hold operators to account for failures. These include financial penalties and the review of both operator licences and personal management licences, as well as criminal prosecution where appropriate. As part of its recent action against PT Entertainment Services (PTES), the Commission is continuing to investigate the roles of individual licence holders and will take appropriate action if necessary.
The government and the Gambling Commission monitor on an ongoing basis whether changes to legislation or licence conditions are needed. We are looking at the issues raised by this case and any lessons to be learned.