NHS: Computer Software

Department of Health and Social Care written question – answered on 1st June 2020.

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Photo of Baroness Jones of Moulsecoomb Baroness Jones of Moulsecoomb Green

To ask Her Majesty's Government how they intend to measure the success of the NHSX contact tracing application being trialled on the Isle of Wight.

Photo of Lord Bethell Lord Bethell The Parliamentary Under-Secretary for Health and Social Care

The Isle of Wight phase was intended to improve our understanding of how the different components of our COVID-19 response fit together and how parts of the healthcare system interact with each other. It was also an opportunity to test that the underlying technologies and systems work. Our evaluation of the Isle of Wight phase was designed to provide us with answers on the health behaviours of people who use the app and those who do not, the attitude of individuals to the contact tracing app and their experience of using it, how successfully the app fits in to the wider health service processes, and the app’s influence on wider health-seeking behaviours. The Government Digital Service and Natcen have been procured to survey opinions and attitudes across the Isle of Wight to the app whilst Zuhlke Engineering has been overseeing the technical activities and deliveries.

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