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Department for Work and Pensions: Correspondence

Department for Work and Pensions written question – answered on 25th June 2020.

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Photo of Marion Fellows Marion Fellows SNP Whip, Shadow SNP Spokesperson (Disabilities)

To ask the Secretary of State for Work and Pensions, what the average length of time was for Ministers of her Department to respond to correspondence from hon. Members in each month in the last two years.

Photo of Mims Davies Mims Davies The Parliamentary Under-Secretary of State for Work and Pensions

In line with Cabinet Office guidance, the Department has a target of responding within 20 working days where a response is required.

As you will understand, the Department is currently dealing with unprecedented volumes of correspondence due to COVID-19. The Department ensures that urgent cases raised by hon. Members are prioritised, and is taking steps to provide substantive responses in as short a time as possible.

All correspondence received from hon. Members is being reviewed and will be responded to as soon as possible.

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