Universal Credit: Appeals

Department for Work and Pensions written question – answered on 29th May 2020.

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Photo of Hywel Williams Hywel Williams Chair, Speaker's Advisory Committee on Works of Art, Shadow PC Spokesperson (Work and Pensions), Shadow PC Spokesperson (Brexit), Shadow PC Spokesperson (Cabinet Office), Shadow PC Spokesperson (International Trade)

To ask the Secretary of State for Work and Pensions, how many people who requested a mandatory reconsideration of their universal credit claim before the covid-19 outbreak are awaiting the outcome; what the average wait is for universal credit mandatory reconsiderations; and what steps she is taking to ensure that people are supported while waiting for the outcome of those reconsiderations.

Photo of Will Quince Will Quince The Parliamentary Under-Secretary of State for Work and Pensions

Holding answer received on 18 May 2020

5% of the Mandatory Reconsiderations recorded prior to the CV19 outbreak are awaiting a decision.

Where a decision has been made, the average time to reach a decision is 26 calendar days.

Benefit claimants may also be eligible for assistance from their local Council through Local Welfare Support schemes. Councils will be able to use funding from the new £500 million Hardship Fund to provide further discretionary support to vulnerable people through other support arrangements such as Local Welfare Schemes.

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