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The Department, Public Health England, the Care Quality Commission and the National Health Service have published guidance on the care of residents in care homes, including those with dementia. It asks care homes to consider alternatives to in-person visiting, including use of telephones or video, or the use of plastic or glass barriers between residents and visitors. Care homes are responding with innovative solutions which are allowing residents to stay in touch with their family and friends.
While we have recommended that family and friends should be advised not to visit care homes, we are clear that there may be exceptional situations where this is appropriate. This includes visits at the end of life.
Work is ongoing with the National Clinical Director for dementia, service providers, and user groups to develop additional resources on dementia to support those in care homes and the community.
We will continue to review our policies in line with the latest scientific advice.