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Coronavirus: Supermarkets

Department for Environment, Food and Rural Affairs written question – answered on 18th May 2020.

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Photo of Rosie Cooper Rosie Cooper Labour, West Lancashire

To ask the Secretary of State for Environment, Food and Rural Affairs, whether people identified as clinically extremely vulnerable can access priority slots at (a) one or (b) any supermarket.

Photo of Victoria Prentis Victoria Prentis The Parliamentary Under-Secretary of State for Environment, Food and Rural Affairs

People who register as clinically extremely vulnerable (CEV) either online or via the helpline, and indicate that they need help to access food, will have their details shared with supermarkets. The participating supermarkets are: Asda, Iceland, Morrisons, Ocado, Sainsburys, Tesco and Waitrose.

Supermarkets will check these details against their own customer databases and flag anyone who matches. They will then contact the CEV individual and offer them priority access to online delivery slots. The individual should be matched with any supermarket that they are already registered with, and they may choose which they wish to use. Work is in hand to address the needs of people who do not have a pre-existing relationship with any supermarket.

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