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The government has made clear that we expect operators to be aware of the potential risk for increased gambling harm as people spend much more time at home and online. I have written and spoken to operators to remind them that they should be particularly responsible regarding player protections and advertising at this time, as have the Gambling Commission and the Advertising Standards Authority. We are continuing to monitor the situation carefully.
The government has welcomed the ‘10 commitments’ launched by the Betting and Gaming Council to ensure safer gambling practices amongst its members. Following engagement and correspondence with the government and the Commission, BGC members have also pledged for the next six weeks to replace all slot, casino and bingo advertising on TV and radio with safer gambling adverts or to donate the slots to charity, and their online advertising will focus more on safer gambling measures.
The Gambling Commission has published Covid specific guidance to customers about staying safe when gambling online, including on how to limit ad exposure on social media and access support if needed. This all comes against a backdrop of continuing government and regulator action, including the introduction of tighter age and identity verification requirements, a ban on credit card gambling and the introduction of Gamstop integration as a condition of holding a licence.
We continue to hold operators to account if they fail to adequately protect consumers at this difficult time and will not hesitate to step in if that becomes necessary.