Revenue and Customs: Staff

Treasury written question – answered on 29th April 2020.

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Photo of Jesse Norman Jesse Norman The Financial Secretary to the Treasury

HMRC have engaged extensively with the customs intermediaries sector on demand for customs broker services post-EU Exit and a possible shortfall in capacity. In response to feedback, HMRC have made £34 million available to support the sector with training, improvements in automation and recruitment of customs agents, and HMRC continue to consider ways to promote innovation in the sector and increase capacity. This support has funded approximately 19,200 training courses in customs processes and procedures and the creation of a new UK Customs Academy to provide online training courses and industry-recognised qualifications.

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