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Where that is not possible, people should go into work where it is safe and they are not symptomatic, isolating or shielding. Relevant guidance including from Public Health England should be followed.
In terms of the provision of education for certain workers, it is already the case that cleaners working in, for example, hospitals and social care could be eligible as long as "their specific role is necessary for the continuation of this essential public service". This is set out here - https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision.
The Government has placed restrictions on the operations of certain businesses as part of the strategy to ensure people stay at home and away from others. Separate guidance has been published on this and is also available on gov.uk. Scientific evidence supporting the government’s response is available here: https://www.gov.uk/government/groups/scientific-advisory-group-for-emergencies-sage-coronavirus-covid-19-response.