Railways: Coronavirus

Department for Transport written question – answered on 31st March 2020.

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Photo of Rosie Duffield Rosie Duffield Labour, Canterbury

To ask the Secretary of State for Transport, what recent assessment he has made of the potential merits of instructing train operating companies to automatically refund season ticket holders to encourage social distancing during the covid-19 outbreak.

Photo of Chris Heaton-Harris Chris Heaton-Harris Minister of State (Department for Transport)

The Department has no plans to automatically refund season tickets as key workers on the front line of the Covid-19 response continue to rely on their season tickets to get to work by train. Season ticket holders are entitled to claim a refund, if they no longer need their ticket and should contact their retailer for details.

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