Asylum operations is working to improve the quality and accuracy of decision-making to ensure that we get decisions right first time. This includes assuring that we properly consider all evidence provided by applicants in order to reduce the proportion of allowed appeals, analysing the reasons for allowed appeals and using this to inform and further improve guidance and training for decision making staff.
All decision makers receive extensive training on how to interview asylum seekers in a sensitive way and consider the claim for sustainable decisions to be reached. We ensure that claimants are given every opportunity to disclose information relevant to their claim before a decision is taken, even where that information may be sensitive or difficult to disclose.
UKVI has an internal audit process which assesses the quality of decisions, interviews and the application of Home Office policy. We have Senior Case Worker assessments as well as independent auditors from the Central Operations Assurance Team who audit asylum cases and provide quarterly reports.
It is Home Office policy to digitally record asylum interviews unless the exemptions policy applies, a copy of the interview record is given to the applicant and legal representative if present.