Mental health providers are looking at how they can maximise the use of digital and virtual channels to keep delivering support and manage the impact of self-isolation on staff and patients. For example, where it is not possible to carry out home visits (e.g. because a patient may be self-isolating due to symptoms of COVID-19), care contacts may need to take place on the phone or through video consultation.
NHSX guidance has been published to support their use. As well as tools such as Skype, WhatsApp and Facetime, there are also products designed specifically for health and mental health.