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Diplomatic Service: Telephone Services

Foreign and Commonwealth Office written question – answered on 24th March 2020.

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Photo of Emily Thornberry Emily Thornberry Shadow Foreign Secretary

To ask the Secretary of State for Foreign and Commonwealth Affairs, how many people have contacted the FCO consular services hotline since 16 March 2020 from the (a) UK and (b) rest of the world.

Photo of Nigel Adams Nigel Adams Minister of State (Foreign and Commonwealth Office) (Joint with the Department for International Development)

Since 16 March, over 35,000 people have telephoned the FCO Consular Customer Contact Centres, over 400 calling from the UK. An additional 2800 email enquiries have been answered.

Does this answer the above question?

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