Department of Health and Social Care written question – answered on 26th March 2020.
Dan Jarvis
Labour, Barnsley Central
To ask the Secretary of State for Health and Social Care, what recent assessment his Department has made of the effectiveness of the NHS 111 service response to the covid-19 outbreak.
Jo Churchill
The Parliamentary Under-Secretary for Health and Social Care
Around 500 additional call handlers have already been trained.
The National Health Service has been clear that investment will increase if demand continues to rise advising that people should only call 111 if they cannot get help online. The new NHS 111 online service provides people with the right advice which frees up clinical call handlers time so that they are able to prioritise those experiencing symptoms.
Yes1 person thinks so
No0 people think not
Would you like to ask a question like this yourself? Use our Freedom of Information site.
